1
Download the client
Open the download page and choose the build for your system.
2
Run the installer
Start the installer and step through the prompts on screen.
3
Enter your account
Open the client and fill in the account details you registered.
4
Check available routes
Look at the list to see which routes are open and how they are doing.
5
Hit connect
Click connect, give it a moment, and the status turns to connected.
6
Close the session
Disconnect when you are done, or pick a different route at any time.
Work through these in order
| What you see | Try this first | Then |
|---|---|---|
| The account will not sign in | Confirm the account details and network | Recover the password or contact support |
| Connecting takes a long time | Disconnect and try a different route | Reopen the client |
| Throughput keeps changing | Pause tasks that use a lot of bandwidth | Switch to a route with lighter load |